Opening a bank account, applying for a loan, or simply checking in to a hotel is exciting. Filling all your personal information by hand, not so much. In a race to optimize document verification, the winner should be the consumer. As identity verification via mobile device becomes the new norm, companies continue to grapple with the balance between platform security and seamless user experience. In this session, we’ll explore why remote onboarding strategies fail and how identity document scanning plays a part in creating efficient and memorable digital user experiences.