OWI Report

Driving Consumer-Centric Digital Identity To Speed Financial Growth


Creating a customer-centric digital identity strategy requires an understanding of how a consumer interacts with identity. Specifically, it requires a focus on consumer data regulation, best practices, reliable insights, new technologies, and potential use cases across sectors that use this approach.


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Created in partnership with Trulioo, this report explores what it means to incorporate consumer-centric digital identity strategy into an organization’s foundational identity infrastructure. The result: friction reduction, increased security, and ultimately, better customer relationships.

The report includes

  • The ID Process and Consumer Digital Identity History
  • Key Tech, Data, and User Experience Trends
  • Challenges and Risks of Consumer-Centric Identity
  • Adaptation of Consumer-Centric Design
  • Consortiums Offer Access and Standards
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