The Organization for Economic Cooperation and Development has issued its “Embracing Innovation in Government: Global Trends 2018” report, in which it singled out both identity and inclusiveness, particularly with respect to vulnerable populations, as trends to watch for.
The findings come from the OECD Observatory of Public Sector Innovation and the UAE Center for Government Innovation, both of which conducted a global review of government innovation trends.
Identity was one of the key trends found in the review, as the OECD found that governments are building digital identities as a foundation for new services, and also to support people and businesses. The changes are also spurring new discussions on national identity.
Case studies included in the full report related to identity include the Aadhaar biometric ID program in India, as well as borderless digital identity efforts in Estonia. The report also explores Be Badges in Belgium, which allows employers, schools and others to formally recognize the experiences of individuals, from formal credentials to education levels.
The OECD recommends that governments develop identity solutions that fit with the culture of their respective country, and make tradeoffs that are clearly understandable by the population to build trust in the system. Authorities are also encouraged to think beyond the traditional concepts of identity, while also using open standards and APIs to unlock potential.
As for inclusiveness, the OECD sees governments fostering better conditions for all people, in hopes of addressing complex current and future problems. The goal is to help create a world where all people have access to opportunities for a better life.
Issues in inclusion highlighted by the study include displacement of people against a wave of nationalism that limits migration, gender gaps in jobs and gender-based mistreatment, and aging global populations that will present new challenges in the coming years.